Your internal IT person is good. They just can’t do everything. Axiom IT partners with your existing IT team — handling the day-to-day so they can focus on strategic work.
✓ You have 1–2 internal IT staff who are stretched thin and can’t keep up with helpdesk volume, patching, and strategic projects simultaneously.
✓ Your IT person is great at day-to-day support but needs backup for advanced security, compliance, or infrastructure projects.
✓ You’re growing and your internal IT team can’t scale fast enough — you need immediate capacity without the cost of a full hire.
✓ Your IT person is planning to leave and you need a transition plan that doesn’t leave you exposed.
✓ You want access to a full team of specialists (security, cloud, networking) without building one in-house.
Co-managed IT is NOT the right fit if you have no internal IT and want fully outsourced management — that’s our standard Managed IT Services plan.
Co-managed IT is a flexible partnership — we define the scope based on what your team needs, not a fixed checklist. Here’s how the split typically works.
Business relationships and vendor contacts · Strategic IT planning and decision-making · Company-specific systems and institutional knowledge · Anything they’re already doing well
Helpdesk support and ticket overflow · 24/7 monitoring and alerting · Patch management and maintenance · After-hours and emergency support · Advanced security management · Cloud and infrastructure projects · Full documentation and asset tracking
The scope is defined together — and it can change as your business changes. Need more from us this quarter? Less next year? The model flexes with you.
We integrate with your existing tools (PSA, RMM, documentation platforms) — or migrate you to ours. No duplicate systems, no confusion.
No — and we’ve never had it happen. We’re there to support them, not compete with them. Most internal IT staff are relieved to have backup.
We can transition to full managed IT services seamlessly. Your environment is already documented, your systems are already monitored. The transition is smooth.
Together, in a scoping conversation. We listen first, then recommend a split that makes sense for your team. It can be adjusted any time.
Yes. Co-managed IT clients are spread across Minnesota and beyond — including St. Cloud, Brainerd, and Denver, CO. Remote co-management is fully supported.
Tell us about your business and we’ll get back to you — usually same day.
No pressure, no jargon. Just a straight conversation about what you need.
